City of Glendale Community Action Program

Address: 5850 W. Glendale Avenue
Glendale, AZ - 85301
623-930-2460
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  • About City of Glendale Community Action Program

    Utilities / Low Income Home Energy Assistance Scheme (LIHEAP)

    Can pay:

    Utility bills (gas or electricity).

    Water bills, including deposits, can only be paid between May and October if the house cooling system is a steam (swamp) cooler.


    The home inspection will be conducted to verify that the only source of cooling for the household is a wetland cooler.


    Qualifications:

    Household income in the last 30 days (including the date of application) must meet the state median income guidelines.


    A household may only receive utility services once in a 12-month period.
    If a member of the applicant's household has received assistance from utilities within the last 12 months, the applicant is not eligible for assistance.


    Requests for technical assistance are made by appointment only.


    Call (623) 930-2460 for appointment information.

    Appointments are limited and are based on the availability of funding to CAP.

    Residential / Low Income Energy Assistance Program (LIHEAP)


    Can pay:


    Utility bills (gas or electricity).


    Water bills, including deposits, can only be paid between May and October if the house's cooling system is an evaporative (swamp) cooler.

    The home inspection will be done to verify that the only source of domestic cooling is a swamp cooler.

    Qualifications:

    Family income in the last 30 days (including the date of application) meets the state median income criteria.

    A household can only receive utility assistance once in every 12-month period.


    If a household member applicant\ has received community assistance during the last 12 months, the applicant is not eligible for assistance.

    Applications for community assistance are accepted by appointment only.

    Call (623) 930-2460 for appointment information.


    Appointments are limited and based on the availability of funding for the CAP.



    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

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    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


    User questions & answers

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    Hours of Operation

    • Monday 8:00 AM - 5:00 PM
    • Tuesday 8:00 AM - 5:00 PM
    • Wednesday 8:00 AM - 5:00 PM
    • Thursday 8:00 AM - 5:00 PM
    • Friday 8:00 AM - 5:00 PM
    • Saturday closed
    • Sunday closed

    Nearby LIHEAP Offices

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