Maricopa County Human Services

Address: 2801 W. Durango
Phoenix, AZ - 85009
602-506-5911
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  • About Maricopa County Human Services

    The Community Services Division of Maricopa County manages a Utility Assistance Program for residents of Maricopa County, outside of the cities of Phoenix, Mesa, and Glendale which have their own Utility Assistance Programs.


    Eligibility:

    Maricopa County residents who submit an application may receive assistance with their current utility payments or if they move into a new home with a utility deposit.

    Services:

    Utility deposits


    Utility payments

    If you are interested in applying for Utility Assistance, please contact your local agency and make an appointment.

    To apply the following documents are needed:

    Photographic identification of the applicant

    Social security cards for all members of the household.


    Documentation of US citizenship or lawful residence of the applicant.


    Documentation of household income received within 30 days prior to and including the date of the appointment.

    Up-to-date utility bills for residential gas and electricity usage. 

    This program does not discriminate on the basis of race, color, religion, nationality, family circumstance, sex, disability, or age.

    The programs and services offered are subject to the availability of funding.



    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

    Photos



    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


    User questions & answers

    Have you used the Maricopa County Human Services service before? If so, please help our website users by answer these questions below.

    Has anyone ever used this service? How was it?

    Do they help with deposits? What do I need to bring in?

    Do you have any experience with the office personnel? How were they?

    How often can you apply for LIHEAP?

    How much does liheap pay here?

    What are the income limits for liheap?

    Do I need to schedule an appointment?

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    Hours of Operation

    • Monday 8:00 AM - 5:00 PM
    • Tuesday 8:00 AM - 5:00 PM
    • Wednesday 8:00 AM - 5:00 PM
    • Thursday 8:00 AM - 5:00 PM
    • Friday 8:00 AM - 5:00 PM
    • Saturday closed
    • Sunday closed

    Nearby LIHEAP Offices

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