Lubbock, City of, Community Development Department

Address: 1314 Avenue K
Lubbock, TX - 79401
(806) 775-2301
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  • About Lubbock, City of, Community Development Department


    It participates in the Comprehensive Energy Assistance Program (CEAP), which provides help to low-income households that are having difficulties paying their electrical bill. Individuals must reside in Lubbock County and apply for the program. Households have to provide all the required documentation to support their application.


    For additional information please contact 806-775-3000.




    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

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    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


    User questions & answers

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    Has anyone ever used this service? How was it?

    Do they help with deposits? What do I need to bring in?

    Do you have any experience with the office personnel? How were they?

    How often can you apply for LIHEAP?

    How much does liheap pay here?

    What are the income limits for liheap?

    Do I need to schedule an appointment?

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    • 0
      Jan 29, 2021

      My mother in law is recovering from a stroke she had a few months ago and she needs help paying her utilities how can I go about applying for your services.

    Hours of Operation

    • Monday 8:00 AM - 5:00 PM
    • Tuesday 8:00 AM - 5:00 PM
    • Wednesday 8:00 AM - 5:00 PM
    • Thursday 8:00 AM - 5:00 PM
    • Friday 8:00 AM - 5:00 PM
    • Saturday closed
    • Sunday closed

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