Texas Department of Housing and Community Affairs

Address: P.O. Box 13941
Austin, TX - 78711
(877) 399-8939
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  • About Texas Department of Housing and Community Affairs


    The Texas Department of Housing and Community Affairs has the Comprehensive Energy Assistance Program (CEAP), which is a utility assistance program. CEAP helps low-income households meet their basic energy needs. The CEAP involves the integration of all LIHEAP-funded programs. Individuals must apply for this program and provide all required paperwork. 


    Additional Programs:

    • Community Services Block Grant (CSBG)
    • Weatherization Assistance Program (WAP)


    Alternate Numbers:

    • 877-399-8939
    • 877-541-7905



    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

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    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


    User questions & answers

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    Wednesday, February 22, 2023
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    Hours of Operation

    • Monday 8:00 AM - 5:00 PM
    • Tuesday 8:00 AM - 5:00 PM
    • Wednesday 8:00 AM - 5:00 PM
    • Thursday 8:00 AM - 5:00 PM
    • Friday 8:00 AM - 5:00 PM
    • Saturday closed
    • Sunday closed

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