ETHRA - Cocke - LIHEAP

Address: 440 Eastern Plaza Way
Newport, TN - 37821
(423) 623-7296
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  • About ETHRA - Cocke - LIHEAP

    The Low Income Home Energy Assistance Program (LIHEAP) helps families with their energy bills at home.


    The aid is available once a year and emergency measures are provided for families threatened with closure of energy services.

    Grants are awarded on the basis of a point system to ensure that the most deprived are supported first, and the grants are paid directly to the energy supplier.

    Applications are accepted on a quarterly basis in January, April, July, and October.

    Please call 1-844-309-0416 two weeks before the beginning of the admission month.


    Crisis requests are taken throughout the year and depend on the availability of resources.




    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

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    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


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    Hours of Operation

    • Monday 8:00 AM - 4:30 PM
    • Tuesday 8:00 AM - 4:30 PM
    • Wednesday 8:00 AM - 4:30 PM
    • Thursday 8:00 AM - 4:30 PM
    • Friday 8:00 AM - 4:30 PM
    • Saturday closed
    • Sunday closed

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