Pathway Toledo HEAP Program

Address: 505 Hamilton Ave
Toledo, OH - 43604
(419) 242-7304
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  • About Pathway Toledo HEAP Program

    Pathway, Inc., is accepting Home Relief Fund/Emergency Services Program for rental, mortgage and water assistance.
    Please contact the agency’s Emergency and Empowerment Services Program at 419-242-3521 if you should need further assistance.

    Home Energy Program
    The Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance.


    Summer Crisis Program
    The Home Energy Assistance Summer Crisis Program provides a one-time benefit to eligible Lucas County residents.


    Winter Crisis Program
    Winter Crisis Program is also referred to as E-HEAP, Emergency HEAP or WCP. This program is available to help.

    IPP Plus Program
    The Percentage of Income Payment Plan (PIPP) helps eligible Ohioans manage their energy bills year round.


    Low Income Household Water Assistance
    Low Income Household Water Assistance Program (LIHWAP) – is a federally funded program designed to help income-eligible Lucas County residents with their drinking water and wastewater bills.




    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.


    Mission Statement

    To reduce poverty by providing comprehensive services that create pathways to self-sufficiency.”*

    *From the Pathway Toledo HEAP Program website

    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


    User questions & answers

    Have you used the Pathway Toledo HEAP Program service before? If so, please help our website users by answer these questions below.

    Has anyone ever used this service? How was it?

    Do they help with deposits? What do I need to bring in?

    Do you have any experience with the office personnel? How were they?

    How often can you apply for LIHEAP?

    How much does liheap pay here?

    What are the income limits for liheap?

    Do I need to schedule an appointment?

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    Hours of Operation

    • Monday 8:00 AM - 5:00 PM
    • Tuesday 8:00 AM - 5:00 PM
    • Wednesday 8:00 AM - 5:00 PM
    • Thursday 8:00 AM - 5:00 PM
    • Friday 8:00 AM - 5:00 PM
    • Saturday closed
    • Sunday closed

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