East Missouri Action Agency EMAA LIHEAP Utility Assistance

Address: 403 Parkway Drive
Park Hills, MO - 63601
(573) 431-5191

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  • About East Missouri Action Agency EMAA LIHEAP Utility Assistance

    Area served:

    Bollinger, Cape Girardeau, Iron, Madison, Perry, St. Francois, Ste.
    Genevieve, Washington

    Hours of Operation:

    Monday - Thursday, 7:30 a.m. - 5:00 p.m.

    Low Income Home Energy Assistance Program (LIHEAP) may be able to help you pay your home energy bills through:

        Energy Assistance - A one-time payment for one fuel type for your heating or cooling costs from October-September.
        Energy Crisis Intervention Program (ECIP) - Helps pay your energy bill when you have a sudden, unexpected, uncontrollable loss of financial resources, life-threatening situation, or if there is any circumstance that threatens your stability if energy aid is not supplied. The amount of help you receive is based on the amount of money needed to settle your crisis with the energy provider.
            Winter ECIP is available November—May based on funding. The maximum amount you could get is $1,600.
            Summer ECIP is available June—September based on funding. The maximum amount you could get is $1,200.
        Contracted agencies may also provide emergency services such as blankets, emergency lodging, heating/cooling replacement or repair, window air conditioners, or wood stoves.

    You may be eligible for help if you:

        Are responsible for paying the utilities for your home (including if you rent)
        Are a Missouri resident
        Are a United States citizen (or have been legally admitted for permanent residence)
        Have $3,000 or less in your bank accounts, retirement accounts, or investments
        Meet or are below the income guidelines for your household size

    How to Apply:
    Apply by mail, fax, or in person
        Print the LIHEAP application. (https://mydss.mo.gov/utility-assistance/liheap)
        Complete the application and gather the required documents
        Submit your application and required documents to your Contracted Agency by mail, fax, or in person

    Apply Online
        Complete the LIHEAP application (and save it to your computer or device (https://mydss.mo.gov/utility-assistance/liheap)
        Select the submit button at the end of the application
        Next, upload your saved application the required documents
        Select upload/submit

    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.


    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720

    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.

    User questions & answers

    Have you used the East Missouri Action Agency EMAA LIHEAP Utility Assistance service before? If so, please help our website users by answer these questions below.

    Has anyone ever used this service? How was it?



    Tuesday, May 9, 2023
    Do they help with deposits? What do I need to bring in?


    Yes and verification of identity

    Tuesday, May 9, 2023
    Do you have any experience with the office personnel? How were they?

    How often can you apply for LIHEAP?

    How much does liheap pay here?

    What are the income limits for liheap?

    Do I need to schedule an appointment?

    Write Your Reviews

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    User Reviews

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    Overall Ratings

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    Reviews of East Missouri Action Agency EMAA LIHEAP Utility Assistance
    • 0
      Nov 9, 2022

      I sent in application. Still have not heard anything..

    • 0
      Apr 13, 2022

      Need funds to get my electric on.

    Hours of Operation

    • Monday 7:30 AM - 5:00 PM
    • Tuesday 7:30 AM - 5:00 PM
    • Wednesday 7:30 AM - 5:00 PM
    • Thursday 7:30 AM - 5:00 PM
    • Friday closed
    • Saturday closed
    • Sunday closed

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