All applicants must be a resident of Jackson County in order to be considered for utility assistance. You are required to complete an online or a mail in application. Submitting an application does not guarantee service. Once application is completed, the system will generate an application number and this is your confirmation of having successfully submitted the application online. Due to the processing of applications, it can take up to 45 days to process. Since processing an application takes time, client should be patient and refrain from submitting another one while the first one is being processed.

The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

Federal Poverty Guidelines for 2024

Persons In Family	Earnings (100% Fed Poverty Guideline)
1	$15,060
2	$20,440
3	$25,820
4	$31,200
5	$36,580
6	$41,960
7	$47,340
8	$52,720

*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.

User questions & answers

Have you used the Jackson County Senior Citizens LIHEAP Marianna service before? If so, please help our website users by answer these questions below.