Howard Neighborhood Center & TRAX

Address: 2001 Scurry Street
Big Spring, TX - 79720
(432) 267-9536
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  • About Howard Neighborhood Center & TRAX

    Comprehensive Energy Assistance Program

    The Comprehensive Energy Assistance Program is designed to assist low-income persons experiencing difficulties in paying their energy expenses. This program has three primary goals:

        To promote self-sufficiency , especially in paying energy expenses.
        Provide relief for energy expenses.
        To assist in an energy related crises.

    Eligibility for CEAP assistance:

        All households served must be income eligible
        reside within one of the 14 counties of the WTO, I CEAP service area.
        Priority is given to households with elderly, persons with disabilities, family’s with young children, households with high energy burden.



    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


    User questions & answers

    Have you used the Howard Neighborhood Center & TRAX service before? If so, please help our website users by answer these questions below.

    Has anyone ever used this service? How was it?

    Do they help with deposits? What do I need to bring in?

    Do you have any experience with the office personnel? How were they?

    How often can you apply for LIHEAP?

    How much does liheap pay here?

    What are the income limits for liheap?

    Do I need to schedule an appointment?

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    Hours of Operation

    • Monday 8:00 AM - 5:00 PM
    • Tuesday 8:00 AM - 5:00 PM
    • Wednesday 8:00 AM - 5:00 PM
    • Thursday 8:00 AM - 5:00 PM
    • Friday 8:00 AM - 5:00 PM
    • Saturday closed
    • Sunday closed

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