Gauga County Job and Family Services Utility Assistance

Address: 12611 Ravenwood Dr.
Chardon, OH - 44024
(440) 285-9141
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  • About Gauga County Job and Family Services Utility Assistance

    The HEAP program (Home Energy Assistance Program) is a goverment funded program that provides eligible Ohioans assistance with their home energy bills.

    This is a one time benefit is applied directly to the customer's utility bill or bulk fuel bill.

    Eligibility: Ohioans with a household income at or below 175 percent of the federal poverty guidelines are eligible for the program.

    You can apply by contacting this office and making an appointment. Us the information above or visit the website listed above for full details.

    Some Programs Include:
    Emergency Home Energy Assistance Program (EHEAP)
    The Emergency Home Energy Assistance Program (EHEAP) is administered by Ohio Heartland Community Action Commission (OHCAC) located at one of our tri-county locations - Marian Clark CAC, Crawford Egner CAC and Morrow County Neighborhood CAC.

    The Home Energy Assistance Program (HEAP)
    The Home Energy Assistance Program is a federally funded program designed to help low-income Ohioans with their winter heating bills

    Low Income Household Water Assistance Program (LIHWAP)
    Low Income Household Water Assistance Program (LIHWAP) is a federally funded program designed to help income eligible Ohioans with their water and wastewater bills. Eligible clients are those at or below 175% of the Federal Poverty Guidelines (FPG), who have been disconnected (or have a disconnection notice), or either need to establish new service, or pay to transfer service can receive assistance.



    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


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    Hours of Operation

    • Monday 8:00 AM - 4:30 PM
    • Tuesday 8:00 AM - 4:30 PM
    • Wednesday 8:00 AM - 4:30 PM
    • Thursday 8:00 AM - 4:30 PM
    • Friday 8:00 AM - 4:30 PM
    • Saturday closed
    • Sunday closed

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