Address: 1940 Traylor Blvd.
Orlando, FL - 32804
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The Low-Income Home Energy Assistance Program, also known as LIHEAP, is a federally-funded program that assists low-income households that are struggling to pay their home electrical bill.
Upon eligibility there us a maximum benefit of $650 per household in a 12-month period.
Eligibility Criteria:
Be an OUC customer in Orange or Osceola County.
Customer of record or authorized on the account.
Have a past due balance
Show proof of financial hardship
Not involved in criminal activity related to tampering.
Must provide:
Name and contact information
OUC Account Number
Last four digits of your Social Security number
Contact office for further information.
The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year.
To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.
You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.
Project CARE helps provide emergency assistance to those in our community who have experienced a recent personal or family crisis that has placed them in danger of losing their utility service.”*
*From the Orlando Utilities Commission Project Care website
| Persons In Family | Earnings (100% Fed Poverty Guideline) |
| 1 | $15,060 |
| 2 | $20,440 |
| 3 | $25,820 |
| 4 | $31,200 |
| 5 | $36,580 |
| 6 | $41,960 |
| 7 | $47,340 |
| 8 | $52,720 |
*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.
Have you used the Orlando Utilities Commission Project Care service before? If so, please help our website users by answer these questions below.
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