Contra Costa Employment & Human Services Dept

Address: 40 Douglas Drive
Martinez, CA - 94553
(877) 505-4630
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  • About Contra Costa Employment & Human Services Dept

    LIHEAP assists low-income households that pay a high portion of their income to meet their energy needs, and provides one-time financial assistance to help balance an eligible household's utility bill.

    The LIHEAP program provides financial assistance for energy bills for people whose income is below 100% of Federal Poverty guidelines. This includes immediate financial assistance with 48 hour shut-off notices, energy education, and budget counseling services. Households applying for DOE and LIHEAP may also receive free weatherization and energy reduction services for their homes. Weatherization includes the installation of insulation and other energy saving measures that will reduce the loss of energy from the home, thus reducing monthly energy bills.


    To Apply

    You must complete an application for services with Contra Costa County Community Service Bureau. CCC residents only may apply in this county, however there is a HEAP office in every county across California. Completed application packets can be mailed, faxed or dropped off at the following location:



    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

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    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


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    Hours of Operation

    • Monday 8:00 AM - 5:00 PM
    • Tuesday 8:00 AM - 5:00 PM
    • Wednesday 8:00 AM - 5:00 PM
    • Thursday 8:00 AM - 5:00 PM
    • Friday 8:00 AM - 5:00 PM
    • Saturday closed
    • Sunday closed

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