North Coast Energy Services - Vacaville

Address: 190 S. Orchard Ave.
Vacaville, CA - 95688
(707) 422-3200
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About North Coast Energy Services - Vacaville

NCES coordinates two energy bill assistance programs for low-income residents in our service area:    The Home Energy Assistance Program (HEAP) provides payment assistance with home energy bills. The one time per program year payment varies depending on income, household size, and funding. Households facing shutoff (customer has received 15-day or 48-hour notice) may receive immediate help at emergency service sites centrally located in Lake, Mendocino, Napa, Sonoma, Solano & Yolo counties or by fax. Applicants can also call our 1-800-233-4480 toll-free number to request an application.    California Alternate Rates for Energy (CARE) is a discount rate program offered by PG&E which gives eligible low-income households a 20% discount on their energy bill.



The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

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North Coast Energy Services - Vacaville

Federal Poverty Guidelines for 2022

Persons In Family Earnings (100% Fed Poverty Guideline)
1 $12,880
2 $17,420
3 $21,960
4 $26,500
5 $31,040
6 $35,580
7 $40,120
8 $44,660


*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


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Hours of Operation

  • Monday 8:30 AM - 1:00 PM
  • Tuesday 8:30 AM - 1:00 PM
  • Wednesday 8:30 AM - 1:00 PM
  • Thursday 8:30 AM - 1:00 PM
  • Friday 8:30 AM - 1:00 PM
  • Saturday closed
  • Sunday closed

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